Therapist Direct – Privacy Policy

Effective Date: 15/11/2025
Therapist Direct is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website.

1. Information We Collect
We may collect the following types of information:
•     Personal Information: Name, email address, postcode, and other details you provide when using filters or contacting therapists.
•     Therapist Profile Data: Information submitted by therapists for directory listings, including qualifications, services, and pricing.
•     Usage Data: Pages visited, filters applied, time on page, and interactions with listings.
•     Technical Data: Browser type, device information, IP address, and cookies.

2. How We Use Your Information
We use your information to:
•     Display therapist listings based on your preferences
•     Improve site performance and user experience
•     Respond to inquiries or support requests
•     Monitor engagement and optimize platform features
•     Ensure compliance with our Terms of Use
We do not sell your personal data to third parties.

3. Therapist Data
Therapists who create or manage profiles agree to share professional information publicly. This includes qualifications, services offered, and contact details. We may use this data to highlight featured or verified listings.

4. Cookies and Tracking
We use cookies and similar technologies to:
•     Remember your filter settings
•     Analyze site traffic and usage patterns
•     Improve loading speed and layout consistency
You can manage cookie preferences through your browser settings.

5. Data Sharing
We may share data with trusted service providers who help us operate the site (e.g., hosting, analytics). These providers are bound by confidentiality agreements and may only use data as instructed.
We may also disclose data if required by law or to protect our rights.

6. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights
You have the right to:
•     Access the personal data we hold about you
•     Request corrections or deletions
•     Withdraw consent for data processing
•     Lodge a complaint with a data protection authority
To exercise these rights, contact us at [Insert Contact Email].

8. Third-Party Links
Therapist Direct may contain links to external websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the site constitutes acceptance of the updated policy.

10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at info@therapistdirect.co.uk